Privacy Policy

Last updated: 10 July 2026

Sahaj Group of Services ("Sahaj Group", "we", "us" or "our"), located at Office No 313, Unity Plus Complex, Jivraj Park, Mota Mava, Rajkot – 360005, Gujarat, India, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website sahajgroupofservices.com, contact us by phone or email, or communicate with us through WhatsApp and other messaging channels.

1. Information We Collect

Contact information you voluntarily provide — such as your name, phone number, email address, business name and postal address — when you call us, email us, message us on WhatsApp, or make an enquiry about our products and services.
Communication data — the content of messages you send us (including via WhatsApp), enquiry details, and service or order history.
Technical data — basic, non-identifying information collected automatically when you visit our website, such as browser type, device type and pages visited, used only to improve the website.

We do not collect sensitive personal data, and our website does not require you to create an account.

2. How We Use Your Information

To respond to your enquiries and provide quotations for fire safety products and services;
To deliver, install and maintain fire safety systems and fulfil service or supply orders;
To process Fire NOC documentation on your behalf, where you engage us for that service;
To send service reminders (e.g., extinguisher refilling due dates, AMC schedules) with your consent;
To improve our website, services and customer experience;
To comply with applicable laws, regulations and lawful requests from authorities.

3. WhatsApp Business Communications

We use the WhatsApp Business platform to communicate with customers. By messaging us on WhatsApp or providing your WhatsApp number, you consent to receive messages from us regarding your enquiries, quotations, orders, service updates and reminders.

We only send messages to customers who have contacted us first or have opted in to receive updates.
You may opt out at any time by replying "STOP" to any of our WhatsApp messages, or by calling us at +91 97247 45510 or emailing sahajgroupofservices@gmail.com. We will stop messaging you promptly.
WhatsApp communications are also subject to the WhatsApp Privacy Policy published by Meta Platforms, Inc.

4. Sharing of Information

We do not sell, rent or trade your personal information to any third party. We may share limited information only:

With government or fire department authorities, where required to process your Fire NOC application;
With service providers who assist us in operating our business (e.g., delivery partners), bound by confidentiality;
Where required by law, court order or governmental regulation.

5. Third-Party Services

Our website embeds services from third parties, including Google Maps (to show our office locations) and Google Fonts. These providers may collect technical data as per their own privacy policies. Links to external websites are provided for convenience; we are not responsible for their privacy practices.

6. Cookies

Our website does not set its own cookies and does not use any analytics, tracking or advertising cookies. Embedded third-party services — such as Google Maps and Google Fonts — may set their own cookies or collect technical data as described in the Google Privacy Policy. You can control or delete cookies through your browser settings at any time. If we introduce analytics or other cookie-based features in the future, this policy will be updated accordingly.

7. Data Security

We adopt reasonable and appropriate security practices and procedures, in line with the Information Technology Act, 2000 and rules made thereunder, to protect your personal information from unauthorised access, alteration, disclosure or destruction.

8. Data Retention

We retain personal information only as long as necessary to fulfil the purposes described in this policy — typically for the duration of our business relationship and any period required by law (e.g., tax and accounting requirements). You may request deletion of your data at any time (see Section 10).

9. Children's Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 18 years of age.

10. Your Rights

You may at any time request to access, correct or delete the personal information we hold about you, or withdraw consent for future communications, by contacting us:

Phone: +91 97247 45510
Email: sahajgroupofservices@gmail.com
Post: Sahaj Group of Services, Office No 313, Unity Plus Complex, Jivraj Park, Mota Mava, Rajkot – 360005, Gujarat, India

11. Changes to This Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated "Last updated" date. Continued use of our website or services after changes constitutes acceptance of the revised policy.

Terms of Service

Last updated: 10 July 2026

1. Acceptance of Terms

By accessing sahajgroupofservices.com or engaging Sahaj Group of Services for products or services, you agree to these Terms of Service and our Privacy Policy above.

2. Services

Sahaj Group of Services provides fire safety consultancy (including Fire NOC assistance), design and installation of fire protection systems, supply and refilling of fire extinguishers, safety equipment retail, annual maintenance contracts, and fire safety training across Gujarat, India.

3. Quotations & Payments

All prices, quotations and delivery timelines are communicated in writing (including via WhatsApp or email) and remain valid for the period stated therein. Work is undertaken upon written confirmation and agreed payment terms.

4. Website Content

All content on this website — text, images, logo and design — is the property of Sahaj Group of Services and may not be reproduced without written permission. Information is provided in good faith for general awareness and does not substitute a professional site-specific fire safety assessment.

5. Limitation of Liability

While we strive for accuracy, we make no warranties about completeness of website information. Statutory compliance of a premises remains the responsibility of its owner/occupier; our services support that compliance as per the mutually agreed scope of work.

6. Governing Law

These terms are governed by the laws of India. Any disputes are subject to the exclusive jurisdiction of the courts at Rajkot, Gujarat.

7. Contact

For questions about these terms, contact us at sahajgroupofservices@gmail.com or +91 97247 45510.